Request #3385
Citizen message
Overview
- Topics
- Infrastructure and utilities → Energy, gas, and heating · Finance, banking, and insurance → Loan repayment
- Affected groups
- Consumers · Unemployed · Borrowers / debtors
Lsum found 2 issues
-
01
unclear instructions on electronic utility payments and difficulty paying bills due to lockdown-induced unemployment
Infrastructure and utilities → Energy, gas, and heating
Open issue →Affected group: Consumers · Unemployed
-
02
inability to make loan repayments due to loss of employment and income during lockdown
Finance, banking, and insurance → Loan repayment
Open issue →Affected group: Borrowers / debtors · Unemployed