Know what the public says before a crisis

Lsum reads citizen messages across every channel, isolates the core issues, and shows what is recurring and what is escalating.

Lsum structures citizen messages, determines routing, and drafts replies without inventing unstated facts.

How Lsum works

1. Citizen Voices — Parses citizen concerns, filtering out emoji and duplicates
2. Issue Understanding — Maps issues to official government domains, topics, and urgency
3. Government Routing — Routes issues to the responsible ministry, agency, or unit
4. Government Intelligence — Aggregates issues into systemic signals, briefs, and draft replies