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← Request #5766

Draft reply

Draft reply

Unresolved placeholders

Nothing to show.

Facts to verify

whether the deceased husband's 18 years of contributions are registered in the state pension database
the specific statutory conditions under which a widow is entitled to a survivor's pension based on an individual entrepreneur's contributions

Do not state

do not state whether the grandmother is eligible for a survivor pension
do not state the specific contribution years or age thresholds required for entitlement

Channel

Channel: Private message
Target response days: 15
Clearance: Substantive review

Dispatch requirements

response_plan_available must be true
clearance must not be DO_NOT_SEND
Every draft_reply.placeholders[] token must be resolved
Final text must contain no [[TOKEN]] residue
Every facts_to_verify entry must be checked
Clearance SUBSTANTIVE_REVIEW must be approved by a qualified actor
Redaction must be confirmed when required; PUBLIC_REPLY forbidden with personal data
Duty officer must acknowledge escalate_immediately cases

Expectation alignment

issue_01: Depends on assessment