Focus area

Exclusion of informal workers and benefit recipients from emergency support Critical

First analysis period

Model-generated

Citizens repeatedly report that emergency anti-crisis packages (such as Package 9) exclude families who already receive regular social benefits (e.g., 24,000–29,000 AMD) or those who were informally employed and cannot prove their job loss. Complainants argue that their regular benefits are entirely consumed by utility bills and rent, leaving them with zero funds for food during the lockdown.

Affected groups

Informal daily-wage workers, low-income families with minor children, and existing social benefit recipients.

Geography

Nationwide, with high concentration in Gyumri and regional urban centers.

Actions for this focus area

Draft policy options to expand emergency COVID-19 assistance packages to informal workers and existing benefit recipients. · Within 30 days
Convene a joint task force with the Ministry of Justice to legally shield emergency social payouts from bank card seizures. · Within 7 days

Supporting citizen requests

0 supporting requests